2009.08 - Advisor - Business Transition Manager ERP / CRM

• Value stream mapping of the business process (activity based cost)
• Determine the current & future state (organisation, processes, services, production)
• Derive the benefit, appy lean management for cost analysis
• Derive functional & technical requirements, determination of use cases
• Collect the service delivery, quality levels, risk mitigation plan
• Consolidate the RFP (business case consolidation), BID management
• Map the business requirements onto an IT solution
• Risk management (identification, analysis, framework definition for mitigation, planning, communication)
• Change management to introduce the solution (activities, tasks, processes)
• Search & selection of the ERP / CRM solution (software / infrastructure, maintenance, license), coordinate the RFP, contract mgnt

BENEFIT:

• Put in place lean manufacturing methods to reduce cost of production
• Uniformed the processes towards an ERP lifecycle